Privacy Policy

Privacy Policy for SchoolHub

Effective Date: 1\13\2026

SchoolHub ("we," "our," or "us") is a secure, academy-only communication and collaboration platform designed to bring the entire academic community together in one trusted digital space. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use SchoolHub.

By accessing or using SchoolHub, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, ensure platform security, and support academic collaboration.

1.1 Information You Provide

  • Account Information: Name, institutional email address, student or staff ID, role (student, lecturer, administrator), department, and institution.

  • Profile Information: Profile photo, bio, course or faculty details (optional).

  • Content and Communications: Messages, posts, comments, files, learning resources, announcements, and other content you create or share on SchoolHub.

  • Support Communications: Information you provide when contacting support or participating in surveys or feedback.

1.2 Information Collected Automatically

  • Usage Data: Log data, pages viewed, features used, timestamps, and interactions within the platform.

  • Device and Technical Information: IP address, browser type, operating system, device identifiers, and app version.

  • Cookies and Similar Technologies: Used to maintain sessions, remember preferences, and improve user experience.

1.3 Information from Institutions

  • Verification Data: Enrollment or employment status provided by participating academies to verify eligibility and maintain academy-only access.

2. How We Use Information

We use collected information to:

  • Provide, operate, and maintain SchoolHub services.

  • Verify user identity and academy affiliation.

  • Facilitate academic discussions, announcements, and collaboration.

  • Communicate platform updates, security alerts, and administrative messages.

  • Improve features, usability, and performance.

  • Monitor and enforce our terms, policies, and acceptable use.

  • Ensure safety, security, and integrity of the platform.

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Within the Academic Community: Content and profile information you share may be visible to other verified members of your academy according to your settings.

  • Service Providers: Trusted third parties who help us operate, host, analyze, or support SchoolHub, under strict confidentiality obligations.

  • Institutional Administrators: Limited information may be shared with authorized academy officials for verification, compliance, or administrative purposes.

  • Legal Requirements: When required by law, regulation, legal process, or to protect the rights, safety, and security of users and the platform.

4. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal and institutional requirements, and resolve disputes. Academic content may be retained in accordance with institutional policies or until deleted by the user or the institution.

5. Data Security

SchoolHub implements appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure authentication, access controls, and encrypted data transmission. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your account or personal data, subject to institutional and legal obligations.

  • Restrict or object to certain processing activities.

  • Withdraw consent where processing is based on consent.

Requests can be made through your account settings or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember preferences, analyze usage, and improve performance. You can control cookies through your browser settings, though some features may not function properly without them.

8. Children’s Privacy

SchoolHub is intended for use by verified academy members only. We do not knowingly collect personal information from individuals who are not enrolled or employed by a participating academic institution.

9. Third-Party Links and Integrations

SchoolHub may contain links to third-party services or integrate with external tools for learning and collaboration. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and material changes will be communicated through the platform. Continued use of SchoolHub after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

SchoolHub Support
Email: info@schoolhubs.org

By using SchoolHub, you acknowledge that you have read and understood this Privacy Policy.